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Terms & Conditions

Customer Care

I’m a Customer Care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.

Privacy & Safety

Bliss Naturae Privacy Policy

At Bliss Naturae, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make purchases. By using our services, you agree to the practices described in this policy.

 

1. Information We Collect

We collect information to provide and improve our services, ensure a seamless shopping experience, and comply with legal requirements. The types of data we collect include:

a. Personal Information Provided by You

  • Account Information: Name, email address, phone number, and shipping/billing address.

  • Order Details: Items purchased, transaction history, and payment methods.

b. Automatically Collected Information

Using tools like Google Analytics and other technologies, we collect data about:

  • Browsing Behaviour: Pages viewed, time spent on the site, and the most viewed products.

  • Device Information: Browser type, operating system, IP address, and device identifiers.

  • Referral Sources: The platform or website that directed you to our website.

c. Cookies and Similar Technologies

  • We use cookies and tracking technologies to remember your preferences, analyze traffic, and personalize content.

  • You can manage or disable cookies through your browser settings; however, some features of the website may not function properly without them.

2. How We Use Your Information

We use the collected data for the following purposes:

  1. Order Fulfillment: Processing orders, payments, and delivery.

  2. Personalization: Recommending products based on your interests and browsing history.

  3. Analytics and Improvements: Understanding user behavior to improve website performance and customer experience.

  4. Marketing: Sending promotional offers, updates, and newsletters (you can opt-out anytime).

  5. Security: Detecting and preventing fraudulent or unauthorized activity.

3. Sharing Your Information

Your data is never sold or shared with unauthorized third parties. However, we may share it in the following scenarios:

  1. Service Providers: With trusted partners (e.g., payment processors, delivery services) to complete transactions.

  2. Analytics Tools: With platforms like Google Analytics to analyze website traffic and performance.

  3. Legal Obligations: If required to comply with laws, enforce our policies, or respond to legal processes.

4. Data Security

We prioritize the security of your data by implementing industry-standard measures such as:

  • Encryption: Data transmitted between your browser and our servers is encrypted using SSL.

  • Restricted Access: Only authorized personnel have access to your data.

  • Regular Audits: Periodic reviews of our security practices to prevent breaches.

While we take all necessary precautions, no system can guarantee absolute security. Please safeguard your login credentials and notify us immediately of any unauthorized access.

5. Your Rights

As a valued customer, you have the right to:

  1. Access and Update: Review and update your personal information.

  2. Opt-Out: Unsubscribe from marketing communications at any time.

  3. Delete Data: Request deletion of your personal information, subject to legal or operational requirements.

  4. Restrict Processing: Limit how your data is used for certain purposes.

To exercise these rights, contact us at blissnaturae@gmail.com.

6. Third-Party Services

Our website may contain links to third-party platforms or use external tools like Google Analytics. These services have their own privacy policies, and we recommend reviewing them. Bliss Naturae is not responsible for the practices of third-party websites.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. The latest version will always be available on our website, with the effective date noted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us at:

Your trust is important to us, and we are committed to safeguarding your data while delivering the best Ayurvedic healthcare solutions.

Payment Methods

  • Credit / Debit Cards

  • UPI

  • Offline Payments

Payment Methods
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